Heirloom

Contact

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Last updated: July 10, 2026

Support

How can we help you?

We're here to help. Reach out to us any time.

Email Support

If something is unclear or you need help with your account or subscription, write to us — we will reply as soon as we can.

Send us an email

info@maverix.agency

Account or subscription

Write to info@maverix.agency. It helps if your message includes:

  1. Contact detail — the email you used at checkout, or another address we can reply to
  2. What you need — subscription help, restore access, billing question, etc.
  3. Anything else (optional) — context that might help us assist you faster

Common questions

Can I cancel my subscription anytime?

Usually yes. If you subscribed on our website, email us from your checkout email and we will help.

I paid on the website but the app is not premium. What should I do?

Open the app once on the same device and Wi‑Fi you used for checkout. If it still fails, use Restore access or email us.

Will I be charged after cancelling?

After a successful cancellation, a paid period typically does not renew; you keep access until that period ends.